FedEx Office + DeskNet
Distributed Marketing Built to Scale
A Strategic Alliance Built to Scale Customer Engagement
DeskNet and FedEx Office partnered in 2014 to create the premier distributed marketing platform by combining the leading all-channel marketing software with the most trusted production and delivery network in North America.
The partnership was built to address growing market demand for a single solution to manage content creation by distributed teams through distribution of both digital and traditional marketing materials and campaigns across business locations and distribution channels.
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Together, DeskNet and FedEx Office deliver a unified platform that connects content creation, personalization, production, fulfillment, and engagement analytics - at enterprise scale.
SOFTWARE + NETWORK
How the partnership works
DeskNet provides the ContentWelder software platform, built to automate the creation, brand management, distribution, and tracking of localized marketing campaigns.
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FedEx Office delivers production, routing, and fulfillment through its national print and logistics network.
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Together, the joint solution enables centralized brand management of digital, print and promotional products while empowering field agents to locally market with highly effective personalized content.
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This model allows customers to move from content strategy to real-world execution—without handoffs, delays, or disconnected systems.
CREATE
Centralize templates, assets, rules.
PERSONALIZE
Local edits inside guardrails.
PRODUCE
Standardized print + digital output.
FULFILL
FedEx routing and delivery at scale.
MEASURE
Analytics to improve effectiveness.
ENTERPRISE-READY
Strength at scale
The FedEx Office + DeskNet alliance brings together complementary strengths:
Security + SSO + compliance
Enterprise-ready platform capabilities for controlled environments.
Intelligent routing + fulfillment
Configurable network options for speed, accuracy, and scale.
Billing + budget controls
Cost centers, account validation, and flexible payment models.
Custom-branded experiences
Tailored portals aligned to org structure and roles.
This depth of integration allows the partnership to support everything from foundational print programs to advanced, multi-channel customer engagement strategies.
LONG-TERM PLATFORM
Designed to Grow with the Customer
The joint solution is intentionally designed with a clear growth path.
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Customers may begin with a foundational implementation focused on centralized print ordering, then expand into more advanced capabilities—including digital distribution, analytics, automation, and system integrations—as their needs evolve.
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This scalability has made ContentWelder a long-term platform for many FedEx Office enterprise customers, rather than a point solution.
MEASURABLE IMPACTS
Outcomes customers care about
Customers often start with centralized print ordering, then expand into digital distribution, analytics, automation, and integrations as needs evolve—making ContentWelder a long-term platform rather than a point solution.​
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Increased customer engagement
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Improved retention
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Revenue lift from more relevant, timely communications
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Reduced operational overhead through automation and self-service workflows
See us in action
We’ll map your organization’s structure, governance needs, and rollout path—then show how ContentWelder and FedEx Office execute end-to-end.