FedEx Office + DeskNet
Distributed Marketing Built to Scale
A Strategic Alliance Built to Scale Customer Engagement
DeskNet and FedEx Office partnered in 2014 to create the premier distributed marketing platform by combining the leading all-channel marketing software with the most trusted production and delivery network in North America.
The partnership was built to address growing market demand for a single solution to manage content creation by distributed teams through distribution of both digital and traditional marketing materials and campaigns across business locations and distribution channels.
Together, DeskNet and FedEx Office deliver a unified platform that connects content creation, personalization, production, fulfillment, and engagement analytics - at enterprise scale.
SOFTWARE + NETWORK
How the partnership works
DeskNet provides the ContentWelder software platform, built to automate the creation, brand management, distribution, and tracking of localized marketing campaigns.
FedEx Office delivers production, routing, and fulfillment through its national print and logistics network.
Together, the joint solution enables centralized brand management of digital, print and promotional products while empowering field agents to locally market with highly effective personalized content.
This model allows customers to move from content strategy to real-world execution—without handoffs, delays, or disconnected systems.
CREATE
Centralize templates, assets, rules.
PERSONALIZE
Local edits inside guardrails.
PRODUCE
Standardized print + digital output.
FULFILL
FedEx routing and delivery at scale.
MEASURE
Analytics to improve effectiveness.
ENTERPRISE-READY
Strength at scale
The FedEx Office + DeskNet alliance brings together complementary strengths:
Security + SSO + compliance
Enterprise-ready platform capabilities for controlled environments.
Intelligent routing + fulfillment
Configurable network options for speed, accuracy, and scale.
Billing + budget controls
Cost centers, account validation, and flexible payment models.
Custom-branded experiences
Tailored portals aligned to org structure and roles.
This depth of integration allows the partnership to support everything from foundational print programs to advanced, multi-channel customer engagement strategies.
LONG-TERM PLATFORM
Designed to Grow with the Customer
The joint solution is intentionally designed with a clear growth path.
Customers may begin with a foundational implementation focused on centralized print ordering, then expand into more advanced capabilities—including digital distribution, analytics, automation, and system integrations—as their needs evolve.
This scalability has made ContentWelder a long-term platform for many FedEx Office enterprise customers, rather than a point solution.
MEASURABLE IMPACTS
Outcomes customers care about
Customers often start with centralized print ordering, then expand into digital distribution, analytics, automation, and integrations as needs evolve—making ContentWelder a long-term platform rather than a point solution.
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Increased customer engagement
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Improved retention
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Revenue lift from more relevant, timely communications
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Reduced operational overhead through automation and self-service workflows
See us in action
We’ll map your organization’s structure, governance needs, and rollout path—then show how ContentWelder and FedEx Office execute end-to-end.